Email FAQ - Internetology

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Internetology - Email Services FAQ

I can’t access my e-mail, what am I doing wrong?

OK, there are a number of basic things that you need to check.

Is the Modem switched on?
Are you connected to your Internet Provider?
Have you entered the correct username and password for the connection you are dialling?
Are you dialling the correct number?
If you are dialling an Internetology connection, have you entered the ‘dmp/’ before your username?

There are many other reasons why a dial up connection may not be working, if you have checked all of the above and you are still having problems, please contact us for advice